{"id":30015,"date":"2026-04-10T17:49:47","date_gmt":"2026-04-10T17:49:47","guid":{"rendered":"https:\/\/makemehappy.sk\/?p=30015"},"modified":"2026-04-12T16:19:43","modified_gmt":"2026-04-12T16:19:43","slug":"formular-a-tlacidlo-pre-odstupenie-od-zmluvy","status":"publish","type":"post","link":"https:\/\/makemehappy.sk\/en\/formular-a-tlacidlo-pre-odstupenie-od-zmluvy\/","title":{"rendered":"Withdrawal form and button"},"content":{"rendered":"\n

Tento plugin prid\u00e1va do v\u00e1\u0161ho WooCommerce obchodu plnohodnotn\u00fd a bezpe\u010dn\u00fd syst\u00e9m pre odst\u00fapenie od zmluvy zo strany z\u00e1kazn\u00edka. <\/sup><\/p>\n\n\n\n

1. In\u0161tal\u00e1cia<\/h2>\n\n\n\n
    \n
  1. Stiahnite si in\u0161tala\u010dn\u00fd s\u00fabor pluginu.<\/li>\n\n\n\n
  2. Nahrajte prie\u010dinok woocommerce-odstupenie-formular<\/code> do zlo\u017eky wp-content\/plugins\/<\/code> na va\u0161om serveri, pr\u00edpadne nahrajte .zip s\u00fabor priamo cez administr\u00e1ciu WordPress (Pluginy > Prida\u0165 nov\u00fd). <\/li>\n\n\n\n
  3. Aktivujte plugin v administr\u00e1cii WordPress. <\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    2. Z\u00e1kladn\u00e9 nastavenie a vlo\u017eenie formul\u00e1ra<\/h2>\n\n\n\n

    Z\u00e1kladom fungovania je umiestnenie shortcodu na vyhraden\u00fa str\u00e1nku.<\/p>\n\n\n\n

      \n
    1. Vytvorte nov\u00fa str\u00e1nku vo WordPresse (napr\u00edklad s n\u00e1zvom „Odst\u00fapenie od zmluvy“).<\/li>\n\n\n\n
    2. Do obsahu str\u00e1nky vlo\u017ete shortcode: [odstupenie_formular]<\/code> <\/li>\n\n\n\n
    3. Str\u00e1nku publikujte.<\/li>\n<\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      3. Konfigur\u00e1cia (Admin nastavenia)<\/h2>\n\n\n\n

      V\u0161etky nastavenia n\u00e1jdete v administr\u00e1cii WordPressu v menu WooCommerce -> Odst\u00fapenie od zmluvy<\/strong>. <\/sup>Administra\u010dn\u00e9 rozhranie je rozdelen\u00e9 na dve karty: Nastavenia<\/strong> a Odst\u00fapenia<\/strong> (zoznam prijat\u00fdch \u017eiadost\u00ed). <\/sup><\/p>\n\n\n\n

      Na karte Nastavenia<\/strong> m\u00f4\u017eete prisp\u00f4sobi\u0165: <\/sup><\/p>\n\n\n\n

        \n
      • URL str\u00e1nky s formul\u00e1rom:<\/strong> Zadajte URL adresu str\u00e1nky, ktor\u00fa ste vytvorili v predch\u00e1dzaj\u00facom kroku.<\/li>\n\n\n\n
      • Vy\u017eiada\u0165 PS\u010c:<\/strong> Zapnutie dodato\u010dn\u00e9ho overenia z\u00e1kazn\u00edka prostredn\u00edctvom PS\u010c z faktura\u010dnej adresy. (Odpor\u00fa\u010dan\u00e9 z h\u013eadiska bezpe\u010dnosti).<\/li>\n\n\n\n
      • Lehota na odst\u00fapenie:<\/strong> Po\u010det dn\u00ed (\u0161tandardne 14), po\u010das ktor\u00fdch m\u00e1 z\u00e1kazn\u00edk pr\u00e1vo vr\u00e1ti\u0165 tovar. \u010cas sa po\u010d\u00edta od d\u00e1tumu doru\u010denia (ak je evidovan\u00fd), inak od dokon\u010denia objedn\u00e1vky. <\/li>\n\n\n\n
      • Duplicita \u017eiadost\u00ed:<\/strong> Ak je t\u00e1to mo\u017enos\u0165 zapnut\u00e1, z\u00e1kazn\u00edk nebude m\u00f4c\u0165 odosla\u0165 viacero \u017eiadost\u00ed pre t\u00fa ist\u00fa objedn\u00e1vku. <\/li>\n\n\n\n
      • Povolen\u00e9 stavy objedn\u00e1vok:<\/strong> Vyberte stavy (napr. Spracov\u00e1va sa, Dokon\u010den\u00e1), pre ktor\u00e9 bude odst\u00fapenie v\u00f4bec povolen\u00e9. Ak m\u00e1 objedn\u00e1vka in\u00fd stav, formul\u00e1r nebude mo\u017en\u00e9 na\u010d\u00edta\u0165 a tla\u010didlo sa nezobraz\u00ed. <\/li>\n\n\n\n
      • Vlo\u017ei\u0165 do emailu:<\/strong> Vyberte stavy (napr. Spracov\u00e1va sa, Dokon\u010den\u00e1), pre ktor\u00e9 sa tla\u010didlo vlo\u017e\u00ed do emailu pod tabu\u013eku. Ak m\u00e1 objedn\u00e1vka in\u00fd stav, tla\u010didlo sa nevklad\u00e1.<\/li>\n\n\n\n
      • E-mailov\u00e9 \u0161abl\u00f3ny:<\/strong> Tu si m\u00f4\u017eete prisp\u00f4sobi\u0165 predmet a text automatick\u00fdch e-mailov pre administr\u00e1tora aj z\u00e1kazn\u00edka. \n
          \n
        • Dostupn\u00e9 premenn\u00e9:<\/em> {order_id}, {email}, {iban}, {return_mode}, {items}, {reason}, {date}, {request_text}<\/code> <\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n
          \"\"<\/figure>\n\n\n\n

          4. Ako to funguje z poh\u013eadu z\u00e1kazn\u00edka<\/h2>\n\n\n\n

          Z\u00e1kazn\u00edk m\u00e1 dve mo\u017enosti, ako sa k formul\u00e1ru dosta\u0165:<\/p>\n\n\n\n

          A. Priamo cez str\u00e1nku s formul\u00e1rom:<\/strong><\/p>\n\n\n\n

            \n
          1. Z\u00e1kazn\u00edk zad\u00e1 \u010d\u00edslo objedn\u00e1vky, svoj e-mail a PS\u010c. <\/li>\n\n\n\n
          2. Plugin na pozad\u00ed over\u00ed \u00fadaje, stav objedn\u00e1vky a platnos\u0165 lehoty. (Syst\u00e9m obsahuje rate-limit proti h\u00e1daniu \u00fadajov). <\/li>\n\n\n\n
          3. Ak je v\u0161etko v poriadku, zobraz\u00ed sa v\u00fdber polo\u017eiek. Z\u00e1kazn\u00edk m\u00f4\u017ee zvoli\u0165 vr\u00e1tenie celej objedn\u00e1vky alebo vyklika\u0165 len konkr\u00e9tne produkty a ich mno\u017estv\u00e1. <\/li>\n\n\n\n
          4. V pr\u00edpade vybran\u00fdch platobn\u00fdch met\u00f3d formul\u00e1r vy\u017eiada IBAN na vr\u00e1tenie pe\u0148az\u00ed. <\/li>\n\n\n\n
          5. Po odoslan\u00ed syst\u00e9m prepo\u010d\u00edta predpokladan\u00fa sumu vr\u00e1tenia. <\/li>\n<\/ol>\n\n\n\n
            \"\"<\/figure>\n\n\n\n
            \"\"<\/figure>\n\n\n\n

            B. Cez klientsku z\u00f3nu (M\u00f4j \u00fa\u010det):<\/strong> V zozname objedn\u00e1vok (\/my-account\/orders\/<\/code>) sa pri opr\u00e1vnen\u00fdch objedn\u00e1vkach automaticky zobraz\u00ed tla\u010didlo „Odst\u00fapi\u0165 od zmluvy“<\/strong>. <\/sup>Z bezpe\u010dnostn\u00fdch d\u00f4vodov je odkaz v tla\u010didle chr\u00e1nen\u00fd kryptografick\u00fdm tokenom, tak\u017ee v URL adrese sa nezobrazuje e-mail ani citliv\u00fd order key<\/code>. <\/sup><\/sup><\/sup><\/sup> Po kliknut\u00ed je z\u00e1kazn\u00edk presmerovan\u00fd na formul\u00e1r, ktor\u00fd je u\u017e predvyplnen\u00fd a pripraven\u00fd na v\u00fdber polo\u017eiek k vr\u00e1teniu.<\/p>\n\n\n\n

            \"\"<\/figure>\n\n\n\n

            5. Spr\u00e1va \u017eiadost\u00ed (Odst\u00fapenia)<\/h2>\n\n\n\n

            Po tom, ako z\u00e1kazn\u00edk odo\u0161le formul\u00e1r, sa stan\u00fa dve veci:<\/p>\n\n\n\n

              \n
            1. Vy aj z\u00e1kazn\u00edk dostanete potvrdzuj\u00faci e-mail s detailmi \u017eiadosti. <\/li>\n\n\n\n
            2. \u017diados\u0165 sa ulo\u017e\u00ed do syst\u00e9mu a prirad\u00ed sa ako pozn\u00e1mka k danej objedn\u00e1vke. <\/li>\n<\/ol>\n\n\n\n

              V\u0161etky prijat\u00e9 \u017eiadosti si m\u00f4\u017eete kedyko\u013evek pozrie\u0165 v administr\u00e1cii na karte Odst\u00fapenia<\/strong> (WooCommerce -> Odst\u00fapenie od zmluvy -> Odst\u00fapenia). <\/sup> Z tohto zoznamu sa viete r\u00fdchlo preklikn\u00fa\u0165 priamo na detail konkr\u00e9tnej objedn\u00e1vky.<\/p>\n\n\n\n

              \"\"<\/figure>\n\n\n\n

              6. Pre v\u00fdvoj\u00e1rov: Integr\u00e1cia do e-mailov a \u0161abl\u00f3n<\/h2>\n\n\n\n

              Ak vyu\u017e\u00edvate extern\u00e9 e-mailov\u00e9 pluginy alebo si upravujete \u0161abl\u00f3ny na mieru, odkaz na bezpe\u010dn\u00fd formul\u00e1r pre konkr\u00e9tnu objedn\u00e1vku m\u00f4\u017eete vygenerova\u0165 dvoma sp\u00f4sobmi: <\/sup><\/p>\n\n\n\n

              Pomocou PHP helper funkcie:<\/strong><\/p>\n\n\n\n

              wco_get_withdrawal_url($order_id)<\/code> <\/sup><\/p>\n\n\n\n

              Pomocou Shortcodu (v r\u00e1mci in\u00fdch pluginov, ak podporuj\u00fa spracovanie shortcodov):<\/strong><\/p>\n\n\n\n

              [odstupenie_link order_id=\"123\" label=\"Odst\u00fapi\u0165 od zmluvy\"]<\/code> <\/sup><\/p>\n\n\n\n

              Pozn\u00e1mka k lokaliz\u00e1cii: Plugin je plne pripraven\u00fd na preklad, \u0161tandardne obsahuje slovensk\u00fa (sk_SK<\/code>) a \u010desk\u00fa (cs_CZ<\/code>) lokaliz\u00e1ciu v prie\u010dinku languages\/<\/code>.<\/em> <\/sup><\/p>\n","protected":false},"excerpt":{"rendered":"

              Tento plugin prid\u00e1va do v\u00e1\u0161ho WooCommerce obchodu plnohodnotn\u00fd a bezpe\u010dn\u00fd syst\u00e9m pre odst\u00fapenie od zmluvy zo strany z\u00e1kazn\u00edka. 1. In\u0161tal\u00e1cia 2. Z\u00e1kladn\u00e9 nastavenie a vlo\u017eenie formul\u00e1ra Z\u00e1kladom fungovania je umiestnenie shortcodu na vyhraden\u00fa str\u00e1nku. 3. Konfigur\u00e1cia (Admin nastavenia) V\u0161etky nastavenia n\u00e1jdete v administr\u00e1cii WordPressu v menu WooCommerce -> Odst\u00fapenie od zmluvy. Administra\u010dn\u00e9 rozhranie je rozdelen\u00e9 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_gspb_post_css":"","footnotes":""},"categories":[86],"tags":[],"class_list":["post-30015","post","type-post","status-publish","format-standard","hentry","category-dokumentacia"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/posts\/30015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/comments?post=30015"}],"version-history":[{"count":4,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/posts\/30015\/revisions"}],"predecessor-version":[{"id":30037,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/posts\/30015\/revisions\/30037"}],"wp:attachment":[{"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/media?parent=30015"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/categories?post=30015"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/makemehappy.sk\/en\/wp-json\/wp\/v2\/tags?post=30015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}